Privacy policy
PROTECTION OF PERSONAL DATA
We understand that it is important for you to trust us and to know that your personal data is stored securely and handled responsibly by JOHNNYLOVE. We also believe it is important for you to understand how we use your personal data and what rights you have if you no longer want us to process or retain your information.
Your personal data is shared only within JOHNNYLOVE and is not disclosed to third parties unless we are legally required to do so or you have given your consent. We do not collect or store sensitive personal data. The personal data we collect in connection with your orders and use of our services is limited to what is necessary for these purposes.
JOHNNYLOVE PROCESSORS
1. Shopify
We use Shopify as the platform for our online store. Shopify may process personal data including your name, address, phone number, email address, and IP address. Personal data collected through johnnylove.com is not disclosed to third parties by JOHNNYLOVE for marketing purposes.
To request deletion of your information, please contact us at webshop@johnnylove.com.
2. Mailchimp
We use Mailchimp to manage our newsletters and email marketing. Mailchimp processes personal data such as your name, email address, and IP address.
If you unsubscribe from our newsletters, your information will be removed from our mailing list and deleted from Mailchimp in accordance with their data retention practices.
3. Gmail
We use Gmail as our email service provider.
4. Google Analytics
We use Google Analytics to collect anonymous website usage statistics for johnnylove.com.
5. Dintero
Payments in our online store are processed by Dintero. When placing an order, you may choose your preferred payment method from the options available.
HOW WE USE YOUR PERSONAL DATA
The information you provide as a customer or newsletter subscriber is used primarily to provide the services you expect from us. This includes processing and delivering your orders, responding to your inquiries, sending newsletters and marketing communications (where you have given your consent), and providing customer support.
We may process your personal data for the following purposes:
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Processing and delivering your orders.
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Sending newsletters, promotional emails, and other marketing communications (only with your consent).
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Conducting analysis and generating statistics to better understand our customers and continuously improve the products, services, and shopping experience we offer.
We retain your personal data for up to five (5) years unless a longer or shorter retention period is required by law or otherwise stated. Where processing is based on your consent, we will retain your personal data only until you withdraw your consent. You may withdraw your consent at any time or object to our processing of your personal data.
YOUR RIGHTS
You have the right to:
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Request access to the personal data we hold about you.
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Request that your personal data be corrected or updated.
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Request deletion of your personal data where applicable.
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Withdraw your consent to marketing communications at any time.
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Object to our processing of your personal data where permitted by law.
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Request restriction of the processing of your personal data.
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Request a copy of your personal data in a portable format.
To protect your privacy, we may ask you to verify your identity before responding to requests concerning your personal data.
If you no longer wish to receive our newsletters, you do not need to contact us directly. Simply click the unsubscribe link included at the bottom of every marketing email sent by JOHNNYLOVE. Your information will then be removed from our mailing list.
If you wish to delete your JOHNNYLOVE customer account, please contact us at webshop@johnnylove.com.
WHERE AND HOW WE STORE YOUR INFORMATION
Your personal data is stored securely on servers located within the European Economic Area (EEA) in controlled and protected facilities.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
Unless otherwise stated when your personal data is collected, JOHNNYLOVE A/S is the data controller for personal data processed through johnnylove.com and the JOHNNYLOVE newsletter.
JOHNNYLOVE A/S
Olav Tryggvasons Gate 21
7011 Trondheim
Norway
Phone: +47 47243225
Email: webshop@johnnylove.com
We process all personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
COMPLAINTS
If you believe that JOHNNYLOVE A/S has processed your personal data unlawfully or incorrectly, we encourage you to contact us first using the contact details above so that we can address your concerns.
You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):
Postboks 458 Sentrum
0105 Oslo, Norway
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices.
If we make material changes, we will notify you by publishing the updated Privacy Policy on johnnylove.com and, where appropriate, by email using the address you have provided to us.
Last updated: July 2026
